Data protection
Privacy
How personal data is handled when you use this website or contact ELNER.
Controller and contact
ELNER is responsible for processing personal data on this website. You can contact us by post at the İzmir head office or the German branch, or by telephone in Germany.
Data processed when you visit
When the website is accessed, the hosting infrastructure may process technical data such as IP address, date and time, requested file, referrer, browser and operating-system information. This data is required to deliver the website securely and to diagnose technical misuse or faults.
Telephone and postal enquiries
If you contact ELNER by telephone or post, we process the information you provide only to respond to your enquiry, prepare or perform business arrangements, and meet applicable legal obligations.
Purposes and legal bases
Technical operation and security are based on our legitimate interest in providing a reliable website. Business enquiries are processed to take steps before entering into a contract or to perform a contract. Where law requires processing or retention, the applicable legal obligation is the basis.
Cookies and analytics
This website does not use advertising trackers, analytics services or non-essential cookies. There is no active contact form and no simulated form submission.
Recipients and disclosure
Personal data is disclosed only when necessary for technical website operation, the handling of an enquiry, the performance of a business relationship, or compliance with law. Service providers are bound to process data only for the agreed purpose.
Retention
Technical log data is retained only as long as needed for secure operation and incident analysis. Enquiry and business data is retained for the duration required by its purpose and by statutory retention duties, then deleted or anonymised.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to processing. You may also lodge a complaint with a competent data-protection authority. Statutory limitations may apply.
Security and updates
Appropriate technical and organisational measures are used to protect personal data. This notice is updated when the website or applicable processing changes.
Last updated: 20 August 2026